Reservations and questions handled, even at peak service
The phone always rings during the dinner rush. Telofia takes reservations, answers questions about the menu, allergens and parking, and passes special requests to your team without pulling anyone off the floor.
An example call
Illustrative scenarioCallerGood evening, I'd like to book a table for four tomorrow at eight.
TelofiaOf course! Tomorrow at 20:00 for four people is available. What name should I put the booking under?
CallerHarris. And do you have gluten-free options?
TelofiaYes, several dishes are gluten-free, and I'll note it on your booking. See you tomorrow, Mr Harris!
Table reserved · Tomorrow · 20:00 · Table for 4 · Harris
Sound familiar?
Calls during service
Staff choose between the guest in front of them and the one on the phone.
International guests
Tourists call in languages your team may not speak.
Event leads slip away
Large bookings get lost on sticky notes.
What Telofia handles for you
- Takes table reservations and handles changes
- Answers questions about menus, allergens and opening hours
- Captures group bookings and event enquiries with details
- Speaks with international guests in their own language
Popular with Hospitality
- Google Calendar
- Google Sheetsvia Zapier / Make / n8n
- WhatsAppvia Zapier / Make / n8n
- Slackvia Zapier / Make / n8n
Questions from Hospitality
Does it work with my reservation system?
Telofia books into Google Calendar natively and connects to other systems through Zapier, Make, n8n or the API.
Can it take takeaway orders?
Yes. It can take orders and send them to your team by email, Slack or a sheet, reading back the order to avoid mistakes.
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