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It answers.You're one tap away.

The AI front desk you can watch, steer and take over. Telofia picks up in your caller's language, books, takes payments and logs every outcome, while you listen in or jump into any call from your phone.

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14-day trial · 30 free minutes · no card for the browser test

  • Data stored in the EU (Frankfurt)
  • GDPR & DPA
  • AI disclosure on every call
  • Typically answers in under a second
  • Every call logged with transcript and outcome
  • Data stored in the EU (Frankfurt)
  • AI Act disclosure built in
  • Speaks 8 languages

Plugs into your calendar, CRM and phone system, and writes back to them.

  • Google Calendar
  • Zapier
  • Make
  • n8n
  • + HubSpot, Pipedrive, Salesforce, Slack, WhatsApp, Google Sheets via Zapier / Make / n8n

Listen

Hear how it handles a real call.

Pick a business and press play. Every reply is timestamped, and everything the assistant did is logged the moment the call ends.

Call language

Bright Smile Dental

Telofia AI

  1. Caller00:00Hi, I'd like to book a hygiene appointment, ideally on a Friday.

  2. Checked Laura's calendar

    Telofia AI00:05Of course. Friday the 14th at 11:20 with Laura, our hygienist, is free. Shall I book it?

  3. Caller00:11Yes please. Is it covered by my insurance?

  4. Telofia AI00:15Most private plans cover one hygiene visit per six months. I'll note your insurer so reception can check before your visit.

Illustrative scenario with sample business details.

Done automaticallyResults appear as the call ends

Added to calendar

Fri 14 · 11:20 · Hygiene with Laura

SMS to the caller

Your hygiene visit is confirmed for Fri 14 at 11:20 with Laura. See you soon! – Bright Smile Dental

Summary in your panel

Hygiene visit booked for Fri 11:20. Caller asked about insurance cover — reception to check before the visit.

Control

Watch any call live. Step in with one tap.

Telofia runs your front desk, but you stay in charge. Listen in from the panel or your phone, whisper instructions the caller doesn't hear, or take the call over instantly.

  • Live viewEvery active call with its transcript as it happens.
  • WhisperGuide the assistant mid-call without the caller hearing.
  • Take overOne tap and the call rings through to you, with the context.
  • Urgent alertsSMS, Slack or push the moment something needs a human.

Inside the panel

Every call, transcribed, summarised and searchable.

Open the panel and see what happened while you were busy: who called, what they wanted and what Telofia already did about it.

  • Every call in one place

    Transcripts, recordings, outcomes and follow-ups, searchable and filterable.

  • Summaries you actually read

    Three lines, the next step, and a link to the full call. In your inbox seconds later.

  • Knowledge that learns

    When a caller asks something new, you approve the answer once. Next time it knows.

Outcomes

Every call counted. Every euro shown.

The revenue ledger turns calls into numbers: bookings, payments and their value, next to the call that produced them. Anything that needs you lands in the tasks inbox.

Capabilities

Built for the calls that matter most.

The things a front desk actually needs, including the ones most AI phone assistants leave out.

  • Payments during the call

    Deposits, no-show fees or orders: the caller gets a secure payment link by SMS and pays while still on the line.

  • Launch Check

    Before you go live, 25 simulated callers stress-test your assistant and flag every weak answer.

  • Voice widget for your website

    Visitors talk to the same assistant from your site, in their browser, with no phone needed.

And everything a great receptionist does

  • Answers 24/7

    Nights, weekends, holidays, the lunch break. Calls are typically picked up in under a second, never sent to voicemail.

  • Books into your calendar

    Checks real availability in Google Calendar, books, moves and cancels, and confirms by SMS.

  • Transfers to a human

    Hands the call to you or the right colleague with a whispered note, following your rules and hours.

  • Summaries to email & CRM

    Every call becomes a clean summary with the next step, sent to your inbox, Slack or CRM.

  • Speaks 8 languages

    Detects the caller's language in the first sentence and switches automatically, mid-call if needed.

  • Remembers callers

    Recognises returning customers, their history and preferences, and greets them like a regular.

  • Takes orders and messages

    Captures orders, callbacks and detailed messages, read back to the caller so nothing is misheard.

  • How it worksFrom website to live number in five minutes

Global by default

Every caller hears their own language.

Telofia recognises the language in the first sentence and switches instantly, even mid-call. Callers can ring from anywhere; your data is stored in the EU (Frankfurt).

languages spoken on calls
8
languages spoken on calls
interface languages
8
interface languages
data stored in Frankfurt
EU
data stored in Frankfurt

ROI calculator

What are missed calls costing you?

Move the sliders. Most businesses recover the plan price with the first two or three answered calls.

3
€120
40%

Estimate for illustration only, based on 22 working days per month. Your results depend on your business.

Revenue recovered per month

€3,168

vs. Telofia Desk at €89

Recovered revenue€3,168
Telofia Desk€89

Return on your plan

35.6× the plan price

Pays for itself with a single answered call a month

Start recovering calls

Five minutes

From your website to your own assistant calling you: 4 minutes 40.

  1. 0:00

    Paste your website

    Telofia reads your services, prices, hours and FAQs.

  2. 0:45

    Your assistant is built

    Greeting, knowledge and call rules, written for you.

  3. 2:10

    Test it in the browser

    Talk to it like a customer; fix anything in plain words.

  4. 3:30

    Pick a plan, get a number

    A local number and the forwarding codes for your phone.

  5. 4:40

    Your assistant calls you

    Your phone rings. Say hello to your new front desk.

    Ring my phone

Use cases

Tuned for the way your industry picks up the phone

Telofia adapts its questions, tone and booking logic to your business. A few examples:

Integrations

Works inside your systems, not next to them

Telofia checks your calendar, asks your system about an order status during the call and records the outcome where your team already works.

  • Google Calendar — native

    Checks free slots and books appointments during the call. Cancellations and reschedules too, and the customer gets an SMS confirmation.

  • Your systems, live

    Connect the MCP server of your shop, booking system or ERP. During the call the assistant checks an order status, availability or customer details and answers right away.

  • Zapier, Make and n8n

    Every call outcome lands in your CRM (HubSpot, Pipedrive, Salesforce), Google Sheets, Slack or WhatsApp — no coding.

  • REST API and webhooks

    Assistants, calls, recordings, contacts and tasks via the API, plus webhooks after every call, appointment and SMS. Docs with ready-to-use code samples.

  • Your number, your phone system

    Forward your existing number or connect your own SIP trunk (Twilio, Telnyx, your company PBX). Urgent calls are transferred live to you or a colleague.

  • SMS, email and payments

    SMS confirmations, a summary of every call by email, push notifications and a Stripe payment link sent while the call is still on.

API documentationAll integrations

Webhooks and the REST API are included from the Line plan. Product names are trademarks of their respective owners. Payments during calls from the Office plan.

Pricing

Transparent plans, sized to your call volume.

Every plan includes the AI receptionist, calendar booking, transfers and summaries. Pay monthly, or yearly with 2 months free.

Compare all plans
Currency:

  • Line

    For solo businesses and salons

    €41/ mo

    per month, billed yearly (€492) · excl. VAT

    ≈ €0.10 per minute

    Buy LineStart 14-day trial
    • 400 minutes / month
    • 1 call at a time
    • 1 phone number
    • Up to 2 organizations
    • AI receptionist 24/7 with a natural voice
    • Bookings in Google Calendar
    • Summary of every call by email
    • Live transfer to you or your team
    • Learns your business from your website
    • Call recordings with playback and download (last 30 days)
    • REST API and webhooks (2 keys, 30 requests/min)
    • SMS to your customers: 50 a month (confirmations, reminders, AI follow-ups)

  • Desk

    Recommended

    For small businesses with a busy phone

    €74/ mo

    per month, billed yearly (€888) · excl. VAT

    ≈ €0.07 per minute

    Buy DeskStart 14-day trial
    • 1,000 minutes / month
    • 2 simultaneous calls
    • 1 phone number
    • Up to 3 organizations
    • Everything in Line
    • 200 SMS a month for your customers
    • Remembers callers and their history
    • Learns new answers only after you approve them
    • Real-time alerts by email, SMS, Slack and push
    • Recordings from 90 days, API: 5 keys and 60 requests/min

  • Office

    For businesses with a front desk and several teams

    €224/ mo

    per month, billed yearly (€2,688) · excl. VAT

    ≈ €0.07 per minute

    Buy OfficeStart 14-day trial
    • 3,000 minutes / month
    • 5 simultaneous calls
    • 3 phone numbers
    • Up to 5 organizations
    • Everything in Desk
    • Listen in live and take over with one click
    • Payment links during the call (Stripe Connect)
    • Voice widget for your website
    • Highest language quality on calls (premium model)
    • Recordings from a full year, API: 10 keys and 180 requests/min
    • 600 SMS a month for your customers

  • Network

    For multi-location chains and contact centers

    €416/ mo

    per month, billed yearly (€4,992) · excl. VAT

    ≈ €0.08 per minute

    Buy NetworkStart 14-day trial
    • 5,000 minutes / month
    • 10 simultaneous calls
    • 5 phone numbers
    • Up to 10 organizations
    • Everything in Office
    • Priority support with SLA
    • Dedicated onboarding
    • Full recording history, API: 25 keys and 600 requests/min
    • 2000 SMS a month for your customers

Try it in your browser with 30 free minutes. A card is only needed for a phone number (from $5 per month during the trial, included in every plan).

FAQ

Questions, answered

Can I jump into a call?

Yes. Every live call appears in your panel and app with its transcript. You can listen in, whisper an instruction only Telofia hears, or take the call over with one tap; it rings through to you with the context.

What does it do when it's unsure?

It doesn't guess. It tells the caller it will check, then follows your rules: take a detailed message, transfer to a colleague or book a callback. The open question lands in your tasks inbox, and once you approve an answer, it knows it next time.

How do I know it's working?

Every call is logged with its transcript, outcome and a quality score, and the revenue ledger shows what calls produced. If something needs a human, you get an alert. A public status page with uptime and response times is on its way.

Will callers know they're talking to an AI?

Yes, always. Every call opens with a clear AI disclosure, as the EU AI Act requires, and it can't be switched off. When recording is on, callers are told in the greeting.

Where is my data stored?

In the EU (Frankfurt), under GDPR with a data processing agreement. You choose whether calls are recorded and how long transcripts and recordings are kept.

Can it take payments during a call?

Yes. The caller receives a secure payment link by SMS and can pay a deposit, fee or order while still on the line; the payment shows up in your revenue ledger.

Do I need to change my phone number?

No. You keep your number and forward calls to your Telofia number: always, only when you're busy, or when you don't pick up. We show you the exact codes for your phone.

Can I cancel anytime?

Yes. Monthly plans can be cancelled at the end of any billing period. There are no setup fees and no long-term contracts.

Early access: be among the first businesses to let AI answer the phone.

Your next call could be answered by Telofia.

Paste your website, let Telofia build the assistant, and it rings your phone. Free for 14 days.

Hear your own assistant in 5 minutesRing my phone