Telofia Enterprise
An AI voice agent for large companies, chains and corporations
Thousands of calls a month, many branches and your own systems? The AI AGENT HUB P.S.A. implementation team will design, test and launch a Telofia assistant that fits your organisation, with an SLA, integrations and a data processing agreement.
- Free consultation and call analysis
- Pilot on your real calls
- Data processed in the EU
Enterprise at a glance
Custom pricing
- Pricing
- Custom, based on volume
- Billing
- Invoice, bank transfer
- Support
- Priority, with an SLA
- Data
- EU (Frankfurt), DPA
- Implementation
- AI AGENT HUB P.S.A. team
Why Enterprise
Built for organisations that handle calls at scale
Everything from the self-serve plans, plus what large companies need: scale, control, integrations and a team that takes care of the implementation.
Scale without queues
Simultaneous calls sized for your peaks: campaigns, seasons, outages. Callers don't wait on hold, even at rush hour.
Many branches and numbers
Separate numbers, opening hours, scripts and transfers for every location and department, managed in one place.
Integrations with your systems
CRM, ERP, helpdesk and calendars over API and webhooks. The assistant checks data and saves the outcome where your team works.
Your brand's voice and knowledge
Your own voice, tone, knowledge base and call scripts, prepared with your team and approved before launch.
SLA and priority support
Guaranteed availability in the contract, a named account manager and a priority path for tickets.
Analytics and quality
Reports on call topics, outcomes and quality, a score for every call and improvement recommendations from our team.
Implementation
What the implementation looks like
Four steps, one team. You always know what's next and who is responsible for it.
- 1
Consultation and call analysis
Free of charge, we learn your processes, analyse recordings or call statistics and identify the calls the assistant can take over first.
- 2
Design and pilot
We design scripts, the knowledge base and transfers, then run a pilot on a selected line to measure results on real calls.
- 3
Rollout and integrations
We connect the assistant to your CRM, ERP, helpdesk and calendars, set up numbers for every location and train your team.
- 4
Care and growth
Your account manager monitors quality, prepares reports and develops the assistant with your company, under the SLA.
Security and compliance
The security and compliance your legal team expects
Telofia runs in the EU. We share the data processing agreement, the list of subprocessors and our AI disclosure before you sign.
Data in the EU
Data is processed and stored in the EU (Frankfurt). You decide about recording and how long data is kept.
GDPR and DPA
A standard data processing agreement and, for larger rollouts, one negotiated with your legal team.
AI Act transparency
Every call starts by telling the caller they are speaking with an AI, in line with the EU AI Act.
Security review
We answer security questionnaires and provide documentation and the subprocessor list for your audit.
FAQ
Enterprise questions
How much does Telofia Enterprise cost?
The price depends on minutes, lines and integrations. After a free consultation we prepare a quote with a custom per-minute rate; billing is by invoice with payment by bank transfer.
How long does an implementation take?
A simple pilot on one line can start within days, because a Telofia assistant is configured in minutes. A full rollout with integrations and many locations is planned in stages; we agree the timeline during the consultation.
Will the assistant connect to our systems?
Yes. We integrate over API and webhooks with CRM, ERP, helpdesk and calendar systems, and sign-in to the dashboard can use SSO. If your system has an API, the AI AGENT HUB P.S.A. team will build the integration as part of the rollout.
Who delivers the implementation?
The implementation team of AI AGENT HUB P.S.A., the operator of Telofia. You get a named account manager who runs the project from the consultation to ongoing care after go-live.
Can we start with a pilot?
Yes, that's what we recommend. We launch the assistant on a selected line or in one branch, measure results on real calls and only then expand the rollout.
Free consultation
Tell us about your company
Fill in the form and the AI AGENT HUB P.S.A. team will get back to you within 1 business day to schedule a free consultation.