Pricing
Pick a plan. Be live in five minutes.
Every plan includes the full AI receptionist. Choose by the minutes and simultaneous calls you need. Prices exclude VAT.
Line
For solo businesses and salons
€41/ moper month, billed yearly (€492) · excl. VAT
≈ €0.10 per minute
- 400 minutes / month
- 1 call at a time
- 1 phone number
- Up to 2 organizations
- AI receptionist 24/7 with a natural voice
- Bookings in Google Calendar
- Summary of every call by email
- Live transfer to you or your team
- Learns your business from your website
- Call recordings with playback and download (last 30 days)
- REST API and webhooks (2 keys, 30 requests/min)
- SMS to your customers: 50 a month (confirmations, reminders, AI follow-ups)
Desk
RecommendedFor small businesses with a busy phone
€74/ moper month, billed yearly (€888) · excl. VAT
≈ €0.07 per minute
- 1,000 minutes / month
- 2 simultaneous calls
- 1 phone number
- Up to 3 organizations
- Everything in Line
- 200 SMS a month for your customers
- Remembers callers and their history
- Learns new answers only after you approve them
- Real-time alerts by email, SMS, Slack and push
- Recordings from 90 days, API: 5 keys and 60 requests/min
Office
For businesses with a front desk and several teams
€224/ moper month, billed yearly (€2,688) · excl. VAT
≈ €0.07 per minute
- 3,000 minutes / month
- 5 simultaneous calls
- 3 phone numbers
- Up to 5 organizations
- Everything in Desk
- Listen in live and take over with one click
- Payment links during the call (Stripe Connect)
- Voice widget for your website
- Highest language quality on calls (premium model)
- Recordings from a full year, API: 10 keys and 180 requests/min
- 600 SMS a month for your customers
Network
For multi-location chains and contact centers
€416/ moper month, billed yearly (€4,992) · excl. VAT
≈ €0.08 per minute
- 5,000 minutes / month
- 10 simultaneous calls
- 5 phone numbers
- Up to 10 organizations
- Everything in Office
- Priority support with SLA
- Dedicated onboarding
- Full recording history, API: 25 keys and 600 requests/min
- 2000 SMS a month for your customers
Try it in your browser with 30 free minutes. A card is only needed for a phone number (from $5 per month during the trial, included in every plan).
Need more minutes?
Add 100 minutes anytime for €13. Top-up minutes don't expire while your plan is active.
Included in every plan
- AI receptionist with natural voice
- AI disclosure and GDPR compliance
- Setup from your website
- Browser test calls
- Calendar booking
- Live call transfers
- Call summaries by email
- EU hosting in Frankfurt
- 8 languages, auto-switching
More than 10 simultaneous calls?
Custom volumes, dedicated numbers in many countries, custom contracts, a named success manager and SSO on request.
Pricing
Compare plans in detail
Each plan includes everything in the plan before it. Prices for monthly billing, excl. VAT.
Comparison
Telofia vs other ways to answer your phone
What you get with Telofia compared with an in-house receptionist, an outsourced answering service or voicemail.
| Comparison | Telofia | In-house receptionist | Outsourced answering service | Voicemail |
|---|---|---|---|---|
| Answers 24/7, including weekends and holidays | Yes | No | Partly | Partly |
| Several calls at once, no queue | Yes | No | Partly | Yes |
| Books appointments straight into your calendar | Yes | Yes | Partly | No |
| Speaks 8 languages | Yes | Partly | Partly | No |
| Summary, recording and transcript of every call | Yes | No | Partly | Partly |
| Setup | About 5 minutes | Hiring and training | Contract and onboarding | Instant |
| Monthly cost | from €49 | Salary and payroll costs | Subscription plus per-call fees | Free, but you lose customers |
A general comparison that does not refer to any specific company. Services of answering services vary between providers. Telofia prices excl. VAT.
FAQ
Pricing questions
What counts as a minute?
The time your assistant spends on a call, rounded up to the next full minute per call. Browser test calls during the trial use your 30 trial minutes.
Do I need a credit card for the trial?
No — you can build your assistant and test it in your browser without a card. You only add a card if you want a real phone number during the trial (from $5 per month). Once you choose a plan, the number is included and we credit the unused part of the fee.
Can I switch plans later?
Yes, upgrade or downgrade at any time. Upgrades apply immediately and are prorated; downgrades take effect at the next billing period.
What happens to unused minutes?
Included minutes reset each billing period. Top-up minutes stay available as long as your plan is active.
Are phone numbers included?
Yes. Every plan includes at least one local number, and larger plans include more (see the plan cards). You can also keep your existing number and forward calls.
How does yearly billing work?
You pay for twelve months upfront and get two months free compared with monthly billing. Your minutes still reset monthly.
Early access: be among the first businesses to let AI answer the phone.
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