An AI receptionist for clinics that never puts patients on hold
Patients call when something hurts — often while your front desk is with someone else. Telofia picks up instantly, books the right appointment type with the right practitioner and sends a confirmation, while your team stays focused on the people in the room.
An example call
Illustrative scenarioCallerHi, I'd like to book a hygiene appointment, ideally on a Friday.
TelofiaOf course. Friday the 14th at 11:20 with Laura, our hygienist, is free. Shall I book it?
CallerYes please. Is it covered by my insurance?
TelofiaMost private plans cover one hygiene visit per six months. I'll note your insurer so reception can check before your visit.
Added to calendar · Fri 14 · 11:20 · Hygiene with Laura
Sound familiar?
Phones ring during treatments
Every call your team cannot take is a patient who books elsewhere.
Mornings are a queue
The 8:00 rush blocks the line for people who only need a quick answer.
After-hours calls go nowhere
Voicemail rarely gets a callback before the patient has moved on.
What Telofia handles for you
- Books, moves and cancels appointments by practitioner and treatment
- Triages urgent calls and transfers them to staff with a short note
- Answers questions about prices, insurance and opening hours
- Sends SMS reminders and confirmations to reduce no-shows
Popular with Clinics
- Google Calendar
- Google Sheetsvia Zapier / Make / n8n
- Zapier
Questions from Clinics
Can it handle several practitioners and treatment types?
Yes. You define services with their durations and who performs them, and Telofia only offers slots that fit.
What happens with medical emergencies?
You set the rules. Typically Telofia tells callers to contact emergency services for life-threatening issues and transfers urgent cases to your staff immediately.
What should a dental clinic in Poland look for in an AI receptionist?
Natural Polish, booking by practitioner and treatment, handling of urgent calls, SMS confirmations, data stored in the EU under GDPR and a clear AI disclosure. Telofia covers all of these: it books into Google Calendar, transfers urgent cases to your staff, sends SMS confirmations on the Desk plan and above, and stores data in Frankfurt.
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