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AI phone answering service

AI phone answering: every call picked up, every caller helped

Missed calls are missed customers. Telofia is an AI phone assistant that answers your calls automatically, around the clock, in your caller's language. It answers questions, books appointments, takes messages and sends you a summary of every call, so you can stop running to the phone.

  • No missed calls, day or night
  • Keep your existing number
  • Summary of every call by email
  • From €41 per month

14-day trial · 30 free minutes · no card for the browser test

Get a test call in 30 s

Enter your number and Telofia calls you within seconds. Talk to it like a customer would.

Who should call you?

Telofia at a glance

What it is
An AI receptionist (AI phone assistant) that answers business calls 24/7, books appointments, takes messages and transfers urgent calls.
Who it is for
Small and medium-sized businesses: clinics and dental practices, salons, auto repair shops, law firms, estate agents, restaurants and hotels, trades and online shops.
Languages
Speaks 8 languages on calls and switches automatically; the dashboard is available in 8 languages.
Price
From €41 per month with yearly billing, excl. VAT. Four plans with minutes and phone numbers included.
Free trial
14-day trial with 30 free minutes; no card needed for the browser test.
Setup
Self-serve in about five minutes: paste your website, test the assistant in your browser, forward your calls. You keep your number.
Data and compliance
Data stored in the EU (Frankfurt), GDPR with a data processing agreement, AI disclosure at the start of every call (EU AI Act).
Operator
AI AGENT HUB P.S.A., Katowice, Poland.

How automatic call answering with AI works

You forward your business number to your Telofia number, either for every call or only when you're busy or don't pick up. Telofia answers, opens with the AI disclosure and holds a natural conversation: callers can interrupt, change their mind or switch language mid-call.

Answers come from your own knowledge base, built from your website and the facts you add. Telofia never invents prices; when a question needs a person, it takes a message or transfers the call according to your rules.

More than an answering machine

A voicemail box records a message and waits for you. Telofia gets the job done during the call: it books the appointment in your calendar, confirms by SMS, captures the order or sends the caller a secure payment link. You only step in when it really matters.

Every call is logged with its transcript, outcome and summary, and urgent calls trigger an alert by email, SMS, Slack or push notification on the Desk plan and above.

Built for small businesses that live on the phone

Clinics, salons, workshops, law firms, estate agents, restaurants and trades use an AI phone assistant to answer while their hands are busy. Pick the plan by the number of minutes and simultaneous calls you need; extra minutes can be added anytime.

What you get with AI phone answering

  • 24/7 availability

    Calls are typically answered in under a second, including evenings, weekends and holidays.

  • Natural conversations

    Natural voices, fast replies and support for interruptions, so callers don't feel stuck in a phone menu.

  • 8 languages

    Detects the caller's language in the first sentence and switches automatically.

  • Bookings and messages

    Appointments go straight into Google Calendar; messages and callbacks land in your tasks inbox.

  • Alerts when it matters

    Emergencies or VIP callers trigger an instant alert so you can call back or take over.

  • EU data protection

    Data stored in Frankfurt, GDPR with a data processing agreement, recording controls in your hands.

How it works

Live in four steps

Other AI receptionists start with a sales demo and a setup call. With Telofia you do it yourself, right now, and hear your assistant before you pay a cent.

  1. Step 1

    Paste your website

    Telofia reads your pages: services, prices, opening hours, FAQs, team.

  2. Step 2

    AI builds your assistant

    Greeting, knowledge and call rules are written for you in about a minute.

  3. Step 3

    Test it in your browser

    Talk to it like a customer. Change anything in plain words.

  4. Step 4

    Pick a plan, get a number

    Your number is ready instantly, with forwarding codes for your phone.

How it works

AI phone answering: frequently asked questions

How is an AI phone answering service different from a call centre?

A human answering service usually takes a message from a generic script and charges per call. Telofia answers instantly at any hour, uses your own business knowledge, books appointments directly into your calendar and logs every call with a transcript, for a fixed monthly price with minutes included.

Do I need new phone hardware or software?

No. You keep your phone and your number and set up call forwarding with a standard code. Telofia gives you a local number and shows the exact forwarding codes for your phone.

Can it answer only when I'm busy?

Yes. You decide when Telofia takes over: for every call, only when you don't pick up, when you're on another call or when your phone is off.

How many calls can it handle at the same time?

It depends on the plan: from one call at a time on Line up to ten simultaneous calls on Network. For more, we offer custom plans.

Can I try it before I pay?

Yes. The 14-day trial includes 30 free minutes. You can build your assistant and test it in your browser without a card.

Early access: be among the first businesses to let AI answer the phone.

Stop missing calls today

Build your AI phone assistant from your website and hear it in five minutes. Free 14-day trial.