How it works
From your website to a working receptionist in five minutes
No sales call, no setup fee, no waiting for an implementation team. Here is exactly what happens.
Your website
Step 1
Paste your website address
Telofia reads your public pages, including services, prices, opening hours, team members, locations and FAQs, and turns them into structured knowledge.
- Works with any website builder
- Add PDFs or notes later
- Nothing goes live without you
Step 2
AI writes your assistant
A greeting in your brand's tone (with the mandatory AI disclosure), call instructions, booking rules and a knowledge base are generated for you. Review and edit in plain language.
- Choose name, voice and languages
- Set hours and transfer rules
- Connect your Google calendar
Step 3
Test it in your browser
Click the microphone and call your assistant like a customer would. Ask the awkward questions. If something is off, tell it what to change and test again.
- 30 free trial minutes
- No card required
- Full transcript of each test
Step 4
Pick a plan and get your number
Choose a plan and a local number is assigned instantly. Keep your existing number and forward calls to Telofia using the codes below.
- Local numbers in many countries
- Keep your existing number
- Forwarding codes for your phone
Step 5
Relax, and read the summaries
Every call is answered, logged and summarised. Telofia learns from each conversation and suggests new knowledge for you to approve.
- Summaries by email, Slack or CRM
- Call history and recordings
- Self-learning knowledge base
Product tour
Follow a real-world call, step by step
What the caller hears on the left. What Telofia does behind the scenes on the right.
Miller Auto Service
Step 7 of 7
Incoming call · +49 30 •••• 218 · Friday 18:47 (after hours)
Telofia
Good evening, Miller Auto Service. You're speaking with Sofia, the AI assistant. How can I help?
Caller
Hallo, sprechen Sie Deutsch? Ich bräuchte einen Termin für einen Ölwechsel.
Translation: Hi, do you speak German? I need an appointment for an oil change.
Telofia
Natürlich! Sie waren im März mit Ihrem VW Golf bei uns. Passt Dienstag um 8:30 Uhr?
Translation: Of course! You visited us in March with your VW Golf. Does Tuesday at 8:30 work?
Caller
Ja, perfekt. Was kostet das ungefähr?
Translation: Yes, perfect. Roughly how much will it cost?
Telofia
Der Ölwechsel kostet ab 89 Euro. Ich habe Dienstag, 8:30 Uhr eingetragen und schicke Ihnen eine SMS.
Translation: An oil change starts at 89 euros. I've booked Tuesday at 8:30 and I'm sending you a text.
Summary sent · Oil change · Tue 08:30 · Returning customer · Positive
Under the hood
Conversations that feel human
Natural voices
Studio-quality neural voices with natural pacing, breathing and intonation. Pick one that fits your brand.
Replies typically under a second
Streaming speech recognition and generation keep typical response times under a second, so there are no awkward pauses.
Handles interruptions
Callers can cut in at any moment, just like with a person. Telofia stops, listens and adapts.
Automatic language switching
Detects the caller's language from the first sentence and switches instantly, without a menu.
Noise-robust
Understands callers in the car, on the street or on a building site.
Stays on script
Only answers from your knowledge, never invents prices, and hands over to a human when it should.
Call forwarding
Keep your number. Forward the calls.
Dial one of these codes on your mobile to decide when Telofia takes over. Replace the number with your Telofia number. Most mobile carriers support these standard GSM codes; landlines and phone systems have their own settings.
| Code | When Telofia answers |
|---|---|
| **21*number# | Always: every call goes straight to Telofia |
| **61*number# | When you don't pick up (after about 20 seconds) |
| **67*number# | When you're busy on another call |
| **62*number# | When your phone is off or unreachable |
| **004*number# | All three conditions: no answer, busy and unreachable |
| ##002# | Cancel all forwarding |
Your carrier may charge for forwarded calls. Your dashboard shows the exact codes with your number filled in.
Integrations
Plugs into your calendar, CRM and phone system, and writes back to them.
Native booking in Google Calendar; your CRM, Slack, WhatsApp or spreadsheet through Zapier, Make and n8n.
Plus webhooks and a REST API on every plan. Product names are trademarks of their respective owners.
- Google CalendarCalendar
- HubSpotCRM · via Zapier / Make / n8n
- PipedriveCRM · via Zapier / Make / n8n
- SalesforceCRM · via Zapier / Make / n8n
- ZapierAutomation
- MakeAutomation
- n8nAutomation
- SlackMessaging · via Zapier / Make / n8n
- WhatsAppMessaging · via Zapier / Make / n8n
- Google SheetsData · via Zapier / Make / n8n
Security & compliance
Built in Europe, for European rules
Your callers trust you with their voice and their data. We take that as seriously as you do.
EU hosting in Frankfurt
Call data, transcripts and recordings are stored in data centres in Frankfurt, Germany.
GDPR by design
Data minimisation, plus export or deletion of data on request.
DPA included
A data processing agreement is part of every plan, ready to download.
AI disclosure, always
Every call opens by stating it's an AI assistant, in line with Article 50 of the EU AI Act.
Recording controls
Turn recordings on or off. When on, callers are informed in the greeting.
Encrypted in transit and at rest
TLS for every connection and encrypted storage.
Early access: be among the first businesses to let AI answer the phone.
Ready to try it?
It takes less time than reading this page.